FAQs

This page you can find some frequently asked questions that may help answer your question quickly

More bot specific FAQs will be under the bot documentation in table of contents. This page is more generic questions for all our products.

Why is the bot offline?

The bot might be offline for a regular maintenance check or updating the bots code. Check our site for more information about scheduled bot updates and maintenance.

The Bot might be down for maintenance be sure to check our site for News

Cannot use moderating commands?

Make sure every moderator in your discord server has the following permissions to use our bots that contain moderation commands: ban, kick, mute, unban. Make sure when the bot has been invited the administrator permission has been checked on.

Unsure of how to use the bot?

Use the bots info command with the bots prefix for example "/information". The info command will give you a list of all the commands the bot is capable of executing. Inside the info command you can visit the developer website and invite the bot to any server.

Something is not working?

If the bot is not doing a command properly and you have filled the required variables please visit our website and use the support form to contact us or join our discord support server.